Frequently Asked Questions about the Scoring Service
GENERAL
What is the return policy for the Scoring Services?
- If a student has not submitted anything to the Scoring Services, full refunds are available until September 15th of the current school year.
- If a student has submitted anything to the Scoring Services, no refund will be provided.
- After September 15th of the current school year, no refunds are available under any circumstances.
Can multiple students use the same email address for the Scoring Services?
No.
Each student using the Scoring Service must have an individual email address attached to an individual Canvas Account.
What do we do if we don’t have Microsoft Word?
Type the composition in the word processor of your choice (following all specified format guidelines) and then convert the file into a PDF. You can find PDF converters online.
If you have a Google Account, you can type your composition in Google Docs. Then, “print” the file to a PDF and save it to your computer.
Only files with the following extensions can be submitted to Canvas: .doc, .docx, .rtf, and .pdf
Why do the page format guidelines of the Scoring Service differ from the EIW textbooks?
The formatting requirements for the major style guides like MLA and APA have changed since the publication of the EIW 7-12 textbooks. The Scoring Service formatting requirements reflect the updated rules.
Many teachers and professors also require unique formatting for certain assignments and classes. It is important for students to learn to 1) be aware of what an assignment requires and 2) meet the individual requirements of specific teachers.
SUBMITTING COMPOSITIONS
Does a student have to submit assignments in a particular order?
No.
Students can submit whatever assignments they wish in whatever order they wish. However, we do encourage students to submit the paragraph compositions before the longer compositions, such as the essays.
Can a student submit more than one assignment at a time?
No.
Students must wait to submit a new assignment until the previous submission has been scored.
Can a student revise a composition and resubmit it for a potentially higher score?
No.
Once a score is assigned to a composition, the score will not be changed. Students are encouraged to pay attention to the feedback on one assignment and apply it to the next assignment.
However, the parent/teacher of the student has the final say about the student’s grades.
Can a student submit more than one composition to the same Assignment Slot? For example, can they write a second Expository Essay and submit it to be scored?
No.
Only one composition per composition assignment in the EIW textbook can be submitted for scoring.
Can I email submissions?
No.
All submissions must be uploaded to the correct Assignment Slot on Canvas. Submissions emailed to the Scorer will not be recorded as “received,” and neither will they be scored.
FEEDBACK
Do scorers comment directly on the paper? How do we read the comments left directly on the composition (the in-text comments)?
Yes. Scorers leave specific in-text comments throughout each composition. Follow this link to view a video tutorial on how to view in-text feedback.
My student submitted an assignment over 10 days ago, and there has been no feedback. What should I do?
Contact your scorer through a Canvas message or email. There may be a technical problem with the submission or with the Canvas notifications.
CANVAS
How do we join the correct Canvas course? Where do we find the link?
If you do not have a Canvas account: A Join Code and a link will be sent to the email address provided for your student at the time of purchase. Follow the link to create a Canvas account. Using the Join Code when you create your account will automatically add you to the correct Canvas Course.
If you already have a Canvas account: An invitation to join the correct Canvas Course will be sent to the email address provided for your student at the time of purchase. Follow the link in that email. Log into your account and accept the invitation to join the Course.
